Direct Line Service Department: (250) 563-5846
At the Prince George Ford vehicle service center, you can be sure that your vehicle gets the care it deserves: with genuine Ford OEM parts, Ford factory-trained and certified technicians and a dedicated support staff, we are committed to providing you with the best service experience possible. We call it Ford Quality Care! The service process begins with our professional and courteous service writers. They will explain your Ford's maintenance schedule, clearly describe the inspections undertaken at each phase of the schedules and will explain any repair work to be done. Book your service appointment online to get in right away!
Whether you require engine repair, transmission repair, windshield repair, car detailing or truck detailing, you can be confident that our service team will get the job done professionally and in a timely manner. All of our technicians receive Ford Certified Training and our apprentices continually learn through a combination of on-the-job-training under the watchful eye of our senior technicians and annual attendance at a Certified Institute of Training, such as B.C.I.T. Our highly-trained, highly-skilled and highly-motivated technicians have over 162 years of combined automotive and truck repair experience and they're a team you can count on!
Prince George Ford makes servicing your vehicle convenient. Please call our appointment co-coordinator or book your service appointment online and schedule your next vehicle maintenance visit when it is convenient for you.
While booking your appointment our coordinator will:
- Capture your vehicle/customer information, saving you time when you drop your vehicle off.
- Assign an appointment that is convenient for you.
- Conduct a thorough history check of your vehicle prior to your scheduled arrival.
Your scheduled appointment is to meet with our Service Writer and not a scheduled time to commence work on your vehicle. This appointment ensures we are available when you arrive to provide you a complete explanation of all service/repairs planned for your vehicle. This process allows us to assign the most appropriately qualified technician to the task required. Our goal is ensure every customer is completely satisfied. That is our personal commitment to you!
After Hours Drop Off
We recognize you have a busy schedule. Should you need to drop your vehicle off after hours, please fill in the information on the envelope, insert your vehicle keys inside the envelope and drop the sealed envelope through the designated mail slot in the service entry door. Leave the rest to us. We will contact you to discuss the required services/repairs your vehicle needs.
- Ford Quality Care facility
- Nine quick service bays
- 13 full service Bays:
- Seven car and light-duty truck bays
- Six dedicated commercial repair bays
- Four wash and detail bays
Ford warranty approved oil change
Getting a regular ford warranty approved oil change is one of the most important aspects of your Ford's scheduled maintenance. Regular express lube oil changes will extend the life of your vehicle and can prevent the need for expensive repairs down the road. We offer competitive oil change prices and will ensure that your vehicle gets the proper volume and oil type for your specific model and operating temperatures.